How can I become an Asurion service provider?
What is Web Invoicing, and why would I want to use it?
How do I sign up for web invoicing?
What are Asurion’s invoice requirements?
Who do I contact if I have questions about a payment?
How do I make a change to my contract or business information?

How can I become an Asurion service provider?
Becoming an Asurion service provider is easy!
A “Service Provider Application/Service Agreement” can be downloaded here. This application should be filled out completely and returned to:

Asurion Vendor Relations
648 Grassmere Park, Suite 200
Nashville, TN 37211
Fax: 615-523-2940

In order to process your application, we will also require a copy of your current Certificate of Liability Insurance and a W-9. Your account will not be activated until we receive your application along with both of these documents. If you have any questions regarding rates or coverage, please contact your Regional Manager. For general questions regarding requirements or paperwork, contact our Contract Administrator at 1-800-525-8695.

What is Web Invoicing, and why would I want to use it?
Web invoicing is the quickest and easiest way to be paid for the service you have provided to Asurion customers. With web invoicing, you can forget about mailing or faxing invoices to us. Just log in online, enter a few bits of information about the services you have provided and you will have your money within seven (7) to ten (10) business days.

In addition to submitting invoices online, you can also view your current rates and coverage area and check on the status of invoices previously submitted online.
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How do I sign up for web invoicing?
Web Invoicing is only available to service providers who have a contracted agreement with us. To sign up for web invoicing, just give us a call at 1-800-525-8695 Option 2. We will verify that your contract information is current and we will then provide you with your user name and password.
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What are your invoice requirements?
Asurion requires that the following information be provided for each invoice submitted:

1. Purchase order number (PO#)
2. Member number (customer’s mobile phone number)
3. Member’s name & signature
4. Date of service
5. Type of service
6. Invoice amount (if greater than PO amount issued, please note on the invoice the amount paid by the customer)
7. If the service performed was a tow, we also require the total number of loaded miles to be noted on the invoice.

Who do I contact if I have questions about a payment?
For questions regarding payment issues, contact the Vendor Support department by dialing 1-800-525-8695 Option 2.
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How do I make a change to my contract or business information?
For changes to your rates or coverage area, contact your Regional Manager. If you would like to update your address, phone number or other general company information such as insurance, please contact our Contract Administrator at 1-800-525-8695.
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